FAQ

How do I know the limo I rent will be clean?

All of our vehicles are extensively detailed between trips. We will not rent a limousine out for a party function the night before a wedding. This ensures that we have sufficient time to address any housekeeping issues created by inebriated clients. Our vehicles are also stored indoors so the interiors are given the opportunity to breathe and undergo proper maintenance.

Can we eat or smoke in your limos?

All of our vehicles are extensively detailed between trips. We will not rent a limousine out for a party function the night before a wedding. This ensures that we have sufficient time to address any housekeeping issues created by inebriated clients. Our vehicles are also stored indoors so the interiors are given the opportunity to breathe and undergo proper maintenance.

What do people do in a limo?

Eating is not usually allowed but special arrangements can be made. Provincial law strictly forbids smoking inside the limo or car. Smoking is a health risk and can also damage the interior of the vehicle.

What happens if we need the limo longer than we expected?

We do not book runs tightly back-to-back (especially for weddings). On your important day it's not about "the car's time is running out." Instead, we can offer you the extra time you might need by keeping our schedule flexible. (Dresses on wedding days do split, people will run late.) This is part of our service commitment to you.

 

Why don't you offer red carpet service?

Red carpet services provided by limousine companies are typically tacky, and not the red carpet of the movies and award shows. Usually it's a dirty 4'x6' mat that's rolled up in the back of the limo. This service forces clients to wait on either end of the ride while the driver takes the time to lay the mat out before clients enter or exit the limo. On top of all this, the mat is not taped down on the corners and sides, as required by insurance policies, and this presents a tripping hazard to clients getting in and out of the limo.

 

What happens if our event gets cancelled and we no longer need the limo?

We will make every effort to re-rent the limo you had reserved. However, if we are unable to do so, your deposit is forfeited. In certain situations, such as a temporary postponement, we will transfer your booking to the new date.

 

Do you have car seats?

Yes, car seats can be provided for the back of the limos when asked for in advance.

We want to rent a 10 or 14 passenger limo, can we squeeze an extra person or two in if they are small?

No. This is illegal and unsafe. Our vehicles are rated for a specific weight capacity and have only enough seatbelts to accommodate our approved occupancy rating. Additional safety features can be found on our fleet details page.

Do you do weddings or special events in other Central Alberta communities like Stettler or Rocky Mountain House? How do you charge for that?

Yes, we frequently provide transportation for weddings and many other events throughout Central Alberta. Please fill out our Request a Quote form so we can provide you with an accurate price for your event transportation.

Can I have open liquor in the car?

Yes. We are licensed to transport open liquor under certain regulations. Please see our Alcohol Policy for more information.